Receptionist

National Credit Guarantee Company Ltd (NCGCL) is a joint venture between the MoF – GOP & Karandaaz Pakistan funded by the UK’s Foreign Commonwealth and Development Office (FCDO) under its Financial Inclusion Program. With developmental impact in mind, we aim to extend credit guarantees to financial institutions, both Banks and SECP-regulated NBFI’s so that capital-starved segments embark on their journey towards access to finance.

Front Desk & Visitor Management

• Greet and assist visitors, clients, and employees professionally
• Manage front desk operations and maintain a welcoming office environment
• Handle incoming calls, emails, and courier correspondence and tracking for courier.

Administrative Coordination

• Manage meeting room bookings and visitor scheduling
• Coordinate hospitality arrangements for guests and meetings
• Support onboarding arrangements for new joiners
• Maintain records, logs, and office documentation and Pettycash.
• Aware of safety protocols and escalate emergency situations.

Office Support

• Monitor and manage office stationery and pantry inventory and supplies.
• Coordinate with vendors and service providers for office-related support
• Assist in day-to-day administrative and operational activities

Communication & Coordination

• Coordinate with internal teams for operational support
• Handle employee and visitor queries professionally
• Escalate issues to relevant departments when required.

Education & Experience

• Bachelor’s degree preferred along with minimum five (5) years experience in the same role (Corporate/Service) industry.

Skills Required

• Strong verbal and written communication skills
• Professional appearance and interpersonal skills
• Good knowledge of MS Office (Word, Excel, Outlook)
• Strong organizational and multitasking abilities
• Ability to handle confidential information professionally

Preferred Profile

• Customer service-oriented attitude
• Well-organized and proactive
• Punctual, dependable, and presentable and good with multitasking